Free shipping and returns

Shipping

At Hydro Elitex, we aim to deliver your recovery equipment safely and reliably — whether you’re based in Australia or anywhere around the world.


Domestic Shipping (Australia)

We offer free standard shipping across Australia.

  • Delivery Time: 3–7 business days

  • Shipping Cost: Free


International Shipping (Worldwide)

We ship globally with standard international service.

  • Delivery Time: 7–15 business days (depending on your location)

  • Shipping Cost: Calculated at checkout

⚠️ Note: Some regions may experience shipping delays due to international customs or peak seasonal demand. We appreciate your patience and will keep you informed with tracking updates.


Order Processing

All orders are processed within 1–2 business days after payment.
Once shipped, you’ll receive an email with your tracking number so you can follow your order every step of the way.


Customs & Duties (International Orders Only)

International customers may be subject to import duties or taxes upon delivery. These fees are determined by your local government and are not included in our prices. All such charges are the responsibility of the customer.


Need Help?

For questions or support, email us at info@hydroelitex.com or reach out via our Contact Us page. We’re always here to help.


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